A custom CRM that carries every renewable energy project from first lead to installation, handover and commission.

Case Study / 06 of 14

Work context
Created at BeCode
Status
In operation since 2023
Scope
Custom CRM / Workflow Automation / Integrations

Mobis CRM

Mobis CRM project visual. Published product demo; company names, identifiers and contacts are synthetic

01 / Overview

One system for the full job lifecycle

MOBIS needed one place to carry every renewable energy project from the first phone call through sales, grants and installation to handover and service.

The CRM keeps each stage attached to one job record instead of files spread across individual computers.

Comparison of the original spreadsheet and the CRM lead screen. The same sales operation before and after: one spreadsheet copy against one shared record

02 / Challenge

Sales operations had outgrown spreadsheets

Leads, appointments and job status lived in separate spreadsheet copies owned by individual sales representatives.

Nobody could reliably identify the latest version, and project information was retyped several times before reaching the technician.

CRM lead screen with filters above the list and actions for each lead. The first screen after signing in: filters above the list, and actions that record what happened
Spreadsheet and CRM shown side by side

03 / Approach

Move the record, not the data

The job record moves from lead through survey, quotation, contract, grant, installation and handover without retyping the same information. Opportunities are assigned by region, appointments synchronise with Google Calendar and signed DocuSign contracts return to the correct record. Installation teams receive the dates, materials and documentation they need in the same system.

04 / Results

In daily use and still growing

The same record now continues from first contact through warranty service, while commission calculations use data the CRM already holds.

  1. 50+

    Modules in one system

    Sales, contracts, installations, grants, commissions and service share one CRM.

  2. 07

    Job stages in one record

    Seven job stages stay connected instead of being repeatedly retyped.

  3. Since 2023

    In daily operation

    The CRM has supported daily operations since 2023 and continues to grow with the company.

Next Project

07 / 14

Product Design / Full stack Platform / Mobile App