An online voucher shop that turns a cleaning service into a gift customers can buy, schedule and review in one flow.
Off Facility
01 / Overview
A finished website that could not take money
The existing OFF Facility website collected enquiries, but every journey ended in a conversation. Customers could not buy anything directly.
Gift vouchers changed that. Five occasions can now be selected, paid, delivered, scheduled and reviewed through one connected online journey.
02 / Challenge
The buyer is never the person who opens the door
Cleaning was priced only after seeing the property. A gift needed a fixed scope, clear price and a certificate the buyer could hand over.
The buyer and recipient are often different people. Payment, delivery and scheduling therefore had to work independently while respecting the company's real capacity.
03 / Approach
One address that changes as the order moves
I designed the printed certificate first, then built the shop around the object the recipient receives. Each occasion and price tier has its own page. After checkout, one private order link changes with the journey, showing payment, available dates, confirmation and the final review. The system creates voucher numbers, printable certificates and the messages around every stage.
04 / Results
A lead form that became a shop
The vouchers went live in late 2025 and turned an enquiry website into a direct sales and booking channel.
05
Occasions on sale
Each occasion has dedicated copy, certificate design and pricing by property size.
34
Local pages generated
Seventeen Bratislava districts are covered across two focused page families.
01
Link per order
Payment, scheduling, confirmation and feedback share one private link without requiring an account.
